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  1. Flo Support
  2. Smart Water Shutoff
  3. General

General

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  • Flow Rate readings and Flow Sensor Maintenance
  • How do I use the manual shutoff?
  • How do I change the Wi-Fi settings that my device is paired to?
  • What is the Dashboard?
  • Why is my system stuck in Sleep Mode? / Why can't I get out of Sleep Mode? / Why can't I change my System Mode?
  • Is my home protected while the Flo by Moen Smart Home Water Security System is offline?
  • Will the Flo by Moen Smart Home Water Security System work while my smartphone is off?
  • Does the Flo by Moen app detect my location?
  • How do I turn notifications on/off?
  • How can I share access of my Flo account with family, roommates or others?
  • WLAN Settings
  • What happens if I skip all the questions in the Location Profile?
  • How do I change my password?
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