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  1. Flo Support
  2. General Questions

General Questions

FAQ's

  • How do I turn on / off my water through the Flo by Moen App?
  • What’s the difference between Home, Away, and Sleep modes?
  • Flo by Moen™ Lithium Ion Battery Backup
  • How to change the email address on your Flo by Moen account
  • How to unlink your Flo by Moen device
  • How do I replace my Smart Water Shutoff?
See all 46 articles

Help with Freezing Pipes

  • How to Thaw Frozen Pipes
  • How to Prevent Frozen Pipes
  • How to Protect Pipes From Freezing

More Information

  • Thermal Expansion
  • Why is Flo showing water consumption when my meter hasn’t shown any usage?
  • Pressure Reducing Valves (PRV)
  • Replacing a worn toilet flapper
  • Understanding your Health Test
Flo Support
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