You may have noticed a new sensor reading on the device details screen of your Flo by Moen App: an area temperature reading. We're excited to unveil this new data point as part of a better way to protect your home from the effects of freezing conditions.
Because we're always improving and enhancing our system to meet our mission of “preventing loss, one drip at a time”, we’ve opted to utilize area temperature, as opposed to water temperature at the Smart Water Shutoff’s installation point, as an early indicator for detecting freezing temperatures. When adding this data to real-time pressure readings, flow sensor readings, and Health Test results, we'll be better able to determine if your home's plumbing is at risk of failure and help prevent catastrophe.
Please reach out to us if you have any questions at email@example.com or 844-MEETFLO.