Before you get started, please make sure you’ve completed the following steps:
- Download the Flo by Moen App from App Store or Google Play
- Create your free User account
- Create and complete the information about your location
To start using your Smart Water Detector, you’ll need to pair it to your Wi-Fi through the Flo by Moen App.
First, remove your Smart Water Detector from the box and make sure you’re within range of your Wi-Fi router. Open the Flo by Moen App. Make sure you’ve selected the correct location if you have more than one.
Then, select Add New Device, and add your Smart Water Detector. Give your Detector a nickname. We recommend naming it with the location of where it will be placed for easy identification.
Next, remove the Wall Mount from your Detector, then the top cover by twisting the Detector open. Remove the battery insulator to allow power to begin flowing through the Detector. When the Detector light begins blinking blue, it is ready to pair. If the light does not begin blinking blue after this step, press and hold the reset button located below the battery for 5 seconds to activate pairing mode.
Once you’ve checked both boxes and hit Next, you’ll be ready to connect your phone to the Detector.
You may skip the following step if you are on an Android smartphone, as it will automatically connect to your device for you. For iPhones, open the Wi-Fi settings on your phone and connect to your Smart Water Detector. Select FloDetector on the Wi-Fi list, then return to the Flo by Moen App. Standby while the firmware updates.
When the list of available Wi-Fi networks loads, choose your home Wi-Fi network and enter your Wi-Fi password. Wait a few minutes until pairing has completed.
If you have a Smart Water Shutoff and would like it to turn off your home’s water when the Smart Water Detector senses water, you can choose that option at this time.
Next, you’ll be able to customize your alert settings for humidity, room temperature, and battery level. You will receive alerts on your smartphone, via the Flo by Moen App, based on the thresholds you choose for these categories if you choose to enable them.
Congratulations! Your Smart Water Detector is ready for use. Place it in your desired location to begin leak Detection.
You may pair multiple Smart Water Detectors to your account, along with the Flo by Moen Smart Water Shutoff for whole-home protection from leaks and water damage.
To learn more about the Smart Water Detector, it’s configurations and functionality, visit our video library for further guidance.
Note: If you receive a "Pairing failed" message, try to perform a Hard Reset to troubleshoot the issue.
If you have additional questions, email firstname.lastname@example.org or call 844-MEETFLO.