Looks like you got your Flo by Moen device added to your account and paired to your Wi-Fi. Nice!
Before you can start protecting your home and saving water, we need to get your Flo by Moen device installed on your main water supply line. If you have your own plumber that you would like to work with, please call him or her to schedule an appointment.
If you've already installed the Flo by Moen device on your plumbing system and still see this "Needs Install" message, click here and we can help you out.
** If you purchased your device through American Water Resources (AWR), you will be contacted within 2-3 days of pairing your device in order to schedule your installation. If you do not hear from AWR, please call 1-866-641-2177 or visit AWRUSA.com/flo.